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Customer Service Intelligence
Presents a wide range of management and educational theories that offer different approaches for the customer service trainer. This book features case studies and examples that bring customer service intelligence to life.
470,00 DH
Sur commande
Presents a wide range of management and educational theories that offer different approaches for the customer service trainer. This book features case studies and examples that bring customer service intelligence to life.
| ISBN / EAN | 9780750681902 |
|---|---|
| Auteur | Van Der Wagen, Merilynn |
| Editeur | Taylor & Francis Ltd |